Berwyn Mountaineering Terms and Conditions of Booking
1.2. Course places can be booked with full payment or reserved by submitting the following:
1.2.1. A completed booking form & non-refundable deposit of £50.00
1.3. All balances must be paid 2 weeks prior to the commencement date of the course.
1.4. If a booking is made within the 2-week period prior to commencement the whole fee must be submitted upon booking.
1.5 Failure to pay prior to the course commencement will attract a £50 late payment fee at the discretion of Berwyn Mountaineering.
1.5.1 An administration fee of £25.00 will be charged for dishonoured payments on top of 1.5 above.
NB: Were the registration fee is paid by Berwyn Mountaineering, this will be paid on receiving the booking fee and will be non refundable.
2. AMENDMENTS BY THE CUSTOMER
2.1. Substitution of the original customer for another can be made provided at least 2 weeks’ notice is given by the substituted customer to the company and the substituting customer satisfies the requirement of the course. All substitutions must be made with the consent of the company with both the substituted and substituting customer being jointly and severally liable for the total course fee as well as an administrative cost of £25.00 per course/substitution.
2.2. A customer may apply, in writing, to change course or course dates as long as the original booking is more than 6 weeks from the date of the request. The new course must be one that appears on our website. An administrative charge of £25.00 is payable at the time of change.
2.3. Any requests to change course or course dates within the 6 week period will be dealt with under the terms and conditions relating to cancellation by the customer.
3. CANCELLATION BY THE CUSTOMER
3.1. All cancellations must be in writing and acknowledged by Berwyn Mountaineering.
3.2. The financial cost of cancellation is as follows:
3.2.1. All bookings include a deposit of £50.00. All deposits are non-refundable.
3.2.2. 75% of the total course fee where cancellation takes place less that 4 weeks but more than 2 weeks before the commencement of the course; or
3.2.3. 100% of the total course fee where cancellation takes place within the period of 1-14 days before the commencement date of the course; or
3.2.4. 100% of the total course fee where cancellation takes place on or after the commencement date of the course.
4. CANCELLATION BY THE COMPANY
4.1. Whilst every attempt is made to ensure that courses/activities actually run, the company will notify the customer of cancellation as soon as practicable where it believes on reasonable grounds that cancellation is necessary due to dangerous and/or unsuitable conditions for the course/activity.
4.2. The company shall notify the customer of cancellation not less than five days prior to the commencement of the course where numbers as a result of either customer(s) cancellation or booked numbers have failed to reach a workable minimum.
4.3. In the event of cancellation customers will be offered the choice of the following options:
4.3.1. Full refund of the fee paid (less any registration fees paid); or
4.3.2. Another booking on a different date.
5. SCHOOL TRIPS AND OTHER GROUPS
5.1. For school trips (and other groups at the discretion of Berwyn Mountaineering) one male and one female staff (if mixed sex group) will go free as they are in charge of pastoral care. All other members will pay a discounted rate.
5.2. If the group is all male then only one male member of staff goes free.
5.2.1. If the group is all female then only one female member of staff goes free.